In the event that you require a change in size, colour, product, or are simply not happy with your purchase, please return your original items for a refund and place a new order on our webstore for the correct items.
All eligible items returned, will have the value of the items refunded back to the original payment method (excluding shipping fees if applicable).
Please note that customers are responsible for covering any fees associated in returning products. We strongly recommend customers use a shipping service that comes with traceability, to ensure safe and secure delivery. Iron Tanks will not be liable for parcels that are lost or damaged in transit.
Item(s) may be returned under the following conditions;
- Within 60 days from purchase date
- Must not be used, washed, soiled or damaged
- Must have original tags and packaging
Item(s) that are not returnable or refundable are;
- Posing trunks (hygienic reasons)
- Gift cards
- Promotional items and free gifts
Note: To streamline our returns process, we do not handle exchanging of products. We provide a 100% money back guarantee which is returned back via your original payment method.