Shipping policy
Shipping
- We ship worldwide
- We offer both standard and express shipping options
- All parcels come with a tracking number that can be traced through your national postal provider
- Orders over $149 AUD receive FREE standard shipping, worldwide
- Orders below $149 AUD are calculated on an individual basis via weight, location and service type
Delivery Times
Delivery times are displayed during the checkout and selection process. Typically speaking;
International
- Standard: 6 to 27 business days
- Express: 4 to 15 business days
Australia
- Standard: 3 to 7 business days
- Express: 1 to 3 business days
Please take the above as a guide. Orders are generally received faster than stated above. However, they are subject to circumstances out of our control such as Peak times (Christmas / Holidays / Sale Events), Weather Events (floods, bush fires, cyclones, snow), Industrial actions (strikes), Pandemics, Customs Clearance.
Processing Time
- We operate our own warehouse, which is meticulously organised and maintained.
- Your order is picked and packed by one of our legendary team members, not by robots.
- Orders are picked, packed and shipped in order from oldest to newest
- We have maintained the ability to process all orders within 24 business hours of being receipted. Occasionally this may be exceeded during heavy sale events such as EOFY, Black Friday, Boxing Day.
Duties
Certain destinations around the world are subject to duties and import taxes, please be aware with this and check with your local government.
